Click here for complete rental terms in pdf format.
After booking, a booking confirmation will be send to your registered e-mail address. Make sure that the booking confirmation is in accordance with your wishes. If you have not received a booking confirmation within 4 hours of booking, contact us!
Payment
The prepayment of 30% of the total amount has to be paid within 5 days from the booking date. The booking is only confirmed after your first payment!
The final payment, the remaining 70%, and, if booked, the collision damage waiver, has to be paid to Göta Kanal Charter at the latest 40 days before your trip starts. If no collision damage waiver is booked in additional, you have to leave a cash deposit at your arrival, which will be refunded in full after your journey, when the boat is turned in undamaged.
If Göta Kanal Charter has not received the final payment 30 days before your journey starts, the booking for your trip will be canceled and the boat released to another tenant. In this case the prepayment will not be refunded by Göta Channel Charter.
If booking a trip which starts in less than 40 days, the entire amount has to be paid to Göta Kanal Charter within 3 days after the booking date.
Change of reservations
If you like to have parts of your reservation to be changed, for example the renting period or the boat, we charge an additional fee of EUR 40 on your invoice. After your final payment is completed, at the latest 40 days before your journey starts, unfortunately nothing can be changed anymore.
Cancellation Terms
To cancel a boat booking, you have to send an e-mail to boka@kanalcharter.se. Always check that you receive a confirmation of your cancellation within 48 hours.
Until the prepayment is paid, there is no cancellation fee, if you choose to cancel a booked boat.
For a cancellation after the prepayment until 30 days before the journey starts, Göta Kanal Charter will not refund the prepayment, but no other cancellation fee will be charged.
If the booking is canceled earlier than 30 days before the journey starts, the money paid-in for the journey will not be refunded, but no other cancellation fee will be charged in additional. Eventually paid fees for options like for example rent bicycles or collision damage waiver will be refunded.